Privacy & Cookie Policy
Chauffeur Service London
Chauffeur Service London (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data in a secure and transparent manner.
Chauffeur Service London is a trading name operated by Jamoat Group Limited.
M25 Chauffeurs Ltd forms part of the Jamoat Group Limited group of companies.
This policy explains how we collect, use, store, and protect your personal information when you use our website or chauffeur services.
1. Who We Are
Legal Entity: Jamoat Group Limited
Group Company: M25 Chauffeurs Ltd
Registered Office: 124 City Road, City of London, EC1V 2NX, United Kingdom
Contact Email: info@m25chauffeur.com
Jamoat Group Limited is responsible for the processing of personal data collected via the Chauffeur Service London website and related services.
2. Information We Collect
We may collect and process the following information:
- Full name
- Contact details (email address and telephone number)
- Journey details (pickup/drop-off locations, dates, times)
- Billing and payment information (processed securely via authorised third-party providers)
- IP address and browser/device information
- Website usage data through cookies and analytics tools
We collect only the data necessary to provide our chauffeur services efficiently and securely.
3. How We Use Your Information
Your personal information may be used to:
- Process and manage bookings
- Communicate regarding reservations and enquiries
- Provide customer support
- Improve our website and services
- Send relevant service updates or marketing communications (with consent)
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
4. Legal Basis for Processing (UK GDPR)
We process personal data under the following lawful bases:
- Performance of a contract
- Legitimate business interests
- Consent (where required)
- Compliance with legal obligations
5. Data Sharing Within Our Group
As part of Jamoat Group Limited, your data may be shared internally with M25 Chauffeurs Ltd and other affiliated group entities where necessary to:
- Deliver chauffeur services
- Manage bookings
- Provide administrative support
- Maintain operational efficiency
All group companies adhere to the same data protection and confidentiality standards.
6. Data Security & Retention
We implement appropriate technical and organisational safeguards to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
Personal data is retained only for as long as necessary to fulfil contractual and legal requirements.
7. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us via the details provided below.
Cookie Policy
8. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help improve your browsing experience and allow certain website features to function correctly.
9. How We Use Cookies
We use cookies to:
- Ensure website functionality
- Manage bookings and form submissions
- Analyse website traffic and performance
- Improve user experience
Disabling cookies may affect certain features of the website.
10. Third-Party Cookies
We may use trusted third-party services such as:
- Google Analytics (website performance and visitor behaviour analysis)
- Advertising and tracking partners (where applicable)
- Affiliate and referral tracking tools
These third parties may set cookies in accordance with their own privacy policies.
11. Managing Cookies
You can control or disable cookies through your browser settings. Please note that disabling cookies may limit website functionality.
12. Updates to This Policy
We may update this Privacy & Cookie Policy periodically. The latest version will always be available on our website.
13. Contact Us
For any questions regarding this Privacy & Cookie Policy or your personal data:
Email: info@m25chauffeur.com
Registered Office: 124 City Road, City of London, EC1V 2NX, United Kingdom